Configure Webhooks

Webhooks

Webhooks send store events to your integration as JSON. Create them in Settings > Webhooks or through the Admin API.

Creating a new Webhook

1. Go to Settings > Webhooks and choose Create Webhook.
2. Enter the receiving endpoint's full URL.
3. Select the event triggers your integration needs, then save.

Events cover customers, orders, transactions, subscriptions, fulfillments, and more. Use customer.redacted for customer data erasure and fulfillment events for shipping updates. See the Webhook Events reference for the full list and payloads.

The endpoint must accept JSON and return HTTP 200 within about 20 seconds. Failed deliveries are retried. See the developer guide for signature verification, retries, and duplicate-event handling.

How to View Webhook Logs in the Dashboard

In Settings > Webhooks, choose Actions > Detail for a webhook. The detail view shows event counts, average response time, errors, and delivery logs.

• Filter logs by date, event type, or status code.
• Use Instance ID to find events for a specific object, such as an order.
• Open an event to inspect its payload and delivery response.

Use Actions > Update to change the webhook configuration. Check the logs after correcting an endpoint error to confirm deliveries succeed.